CLOTHING MUST BE FREE OF MAKEUP, PERFUME, DEODORANT, PET HAIR AND ANY OTHER MARKS, STAINS OR DAMAGES. RETURN ALL ITEMS WITH ORIGINAL TAGS. SHIPPING COSTS ARE NON-REFUNDABLE.

RETURNS MUST BE SENT BACK TO BONNIE + CLYDE WITHIN 7 DAYS OF APPROVAL. IF PACKAGE IS SHIPPED AFTER 7 DAY MARK, YOU MAY BE INELIGIBLE FOR STORE CREDIT.

ONCE YOUR REQUEST FOR RETURN IS SUBMITTED THROUGH THE 'CONTACT' PAGE, THE BONNIE + CLYDE TEAM WILL REVIEW IT AND APPROVE OR DENY THE REQUEST. IF REQUEST IS APPROVED, YOU WILL RECEIVE A SHIPPING LABEL VIA EMAIL. PLEASE MAKE SURE YOUR LABEL INCLUDES YOUR NAME AND ORDER NUMBER.

YOU ARE RESPONSIBLE FOR ANY SHIPPING COSTS. BONNIE + CLYDE DOES NOT COVER ANY RETURN SHIPPING/HANDLING UNLESS ITEM ARRIVED TO YOU DAMAGED OR IT WAS A MISTAKE ON OUR PART. WE STRONGLY RECOMMEND THAT YOU SEND YOUR RETURN BACK WITH A TRACKING NUMBER, WE ARE NOT RESPONSIBLE FOR ANY RETURN PACKAGES LOST IN TRANSIT.

ONCE WE RECEIVE YOUR RETURN PACKAGE, IT WILL BE PROCESSED FOR STORE CREDIT WITHIN 3-4 BUSINESS DAYS. STORE CREDIT WILL BE ISSUED TO YOUR IN-STORE ACCOUNT (FOR LOCAL CUSTOMERS) OR IN THE FORM OF AN E-GIFT CARD FOR THE AMOUNT OF YOUR ITEM. AFTER YOUR RETURN IS PROCESSED YOU WILL RECEIVE AN EMAIL WITH STORE CREDIT DETAILS. STORE CREDIT EXPIRES 6 MONTHS AFTER ISSUE DATE.

WE DO NOT OFFER CASH OR CREDIT/DEBIT REFUNDS. NO EXCEPTIONS. ONLY STORE CREDIT IS ISSUED.

WE CANNOT CANCEL ORDERS AFTER THEY ARE PLACED.

NO RETURNS WILL BE ACCEPTED ON SALE ITEMS, JEWELRY, ACCESSORIES OR GIFT ITEMS.